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This Privacy policy applies to all personally identifiable information obtained from or about the registered users (end user data), and related to or arising from the use of the Bookery websites. These websites are maintained by CAVAL Ltd in the State of Victoria who is also the data collector. End user data may be considered personal information. CAVAL Ltd expends the maximum effort to protect such personal information.

CAVAL Ltd understands your desire to protect personal information and is committed to its protection. We respect your right to privacy and we have provided you this Privacy Policy to inform you how your personal information will be collected, tracked, stored, used, and protected, and to give you choices as to what personal information you wish to share with us.

What information does CAVAL Ltd collect and track?

Information collected and stored automatically

The following information is collected and stored automatically: the IP address from which you access the internet, the date and time, the internet address of the website from which you link directly to our website, the name of the file or the words you search, and the browser you use to access our website. This information is used to measure the number of visitors to various sections of our website and to identify system performance or for server issues. We also use this information to help us expand the coverage of the website and to make the website more useful. This information is not correlated with any personal information and is never disclose it in a manner that would personally identify you.

Personal information provided by users

We request personal information when you create a user account, place an order, register, request a service, correspond with us, or engage in certain other activities on our website, such as answering a survey or entering a promotion. "Personal information" means any information relating to an identified or identifiable individual. An individual is considered identified or identifiable if it is possible to identify him or her directly or indirectly. We only request personal information which is necessary for us to provide a product or service that you require and we only process the personal information for the purposes stated in this Privacy Policy. For example:

If you submit an order on-line with us, we ask you for information necessary to complete the transaction, such as your name, address, and credit card number.

If you request technical support on-line, we ask you for information necessary to complete the transaction, such as your name, address, phone number and information about your computer hardware, software, or the name of the organisation under which your license was issued, and the nature of the problem you are experiencing.

If you wish to create a user account, we ask you for information necessary to keep you informed about Bookery products and services with regard to your needs, such as your e-mail address.

If you wish to subscribe or apply for a trading account, we ask you for information necessary to respond to your future queries and to provide information, such as your name, surname, e-mail address, and country.

You are free to decide whether to proceed with any activity that calls for personal information. However, if you do not wish to provide information needed for a transaction, you may not be able to complete these activities.

How do we use the information we collect and track?

We use personal information in the following ways and for the following limited purposes:

  • To provide you with information about product upgrades, new products, services, research on future product ideas or improvements, to send newsletters, informative e-mails or other information which has the nature of business announcements. CAVAL Ltd reserves the right to use customers' contact information to send them information it deems important for the full utilisation of its products and services. Every registered customer may choose not to receive such information from CAVAL Ltd by simply replying to any message to that effect (with the exception of messages which are necessary for the functionality of our products and services);
  • To assist us in creating content that is relevant to you;
  • To provide you with special offers that may be of interest to you;
  • To assist us in creating better, customised products and services to meet your needs;
  • To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
  • To help you quickly find software, services, or product information important to you;
  • To allow you to participate in interactive features of our service, when you chose to do so; and
  • To notify you about changes to our service

CAVAL Ltd to which your personal data are made accessible, retain the personal information collected through CAVAL Ltd website, including your personal information that you submit through a registration process, for as long as you are registered at any CAVAL Ltd website through a user account or are a user of CAVAL Ltd products, and for a reasonable time thereafter, unless and until you have recalled your consent for the processing of your personal information.

Security

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps and measures to protect your personal information from misuse, unauthorized access or disclosure, loss, alteration, or destruction. All information you provide to us is stored on our secure servers. Credit card information is transmitted using secure socket layer (SSL) encryption. We use industry-standard encryption to enhance the security of data transmissions and have implemented commercially available technologies to guard against unauthorized access to any personal information that is stored electronically by CAVAL Ltd. We restrict access to personal information about you to those CAVAL Ltd employees who need to know the information for the purposes described in this Privacy Policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. If you share a computer with anyone, always log out before leaving a website or service to protect access to your information from subsequent users. Unfortunately, no transmission of information over the internet can be guaranteed to be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you transmit to our website from your PC or the Internet Service Provider, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our systems and to try to prevent unauthorized access.

Bookery believes that your personal information is just that – yours. We do not sell, rent, share or disclose your personal information onto any third party whatsoever except where lawfully obliged to do so. It is our duty to our customers and our long-standing reputation that we maintain and adhere to this Privacy Policy.

We take every precaution to protect your information.

By using www.bookery.com.au, you agree with the terms and conditions of this security policy and the Terms and conditions of sale.

If you have any questions regarding security of information, please contact admin@bookery.com.au.

With whom do we share your information?

Except as described in this privacy policy, we will not disclose users’ personal information outside of CAVAL Ltd and its controlled subsidiaries without your consent. CAVAL Ltd will apply the maximum effort to protect users' personal information against misuse and will refrain from disclosing it to third parties.

Please be advised that in certain instances it may be necessary for CAVAL Ltd to disclose your personal information if we believe such action is necessary to:

  • comply with law or legal process served on CAVAL Ltd
  • protect and defend the rights, property or legitimate interests of CAVAL Ltd (including the enforcement of our agreements), or
  • act in urgent circumstances to protect the personal safety of users of CAVAL Ltd services or members of the public.

Newsletters and other email communications

If you do not wish to continue receiving our email newsletters, bulletins, or other information from CAVAL Ltd you can at any time unsubscribe them in the subject line of your email or contact us at info@bookery.com.au Please be aware that our emails may include important or useful information about your product, including information about your license(s) or the status of your orders or accounts, and that we do not allow our customers to opt out of communication that is required for the functionality of our products and services.

Cookies

CAVAL Ltd may use cookies from time to time. A cookie is a unique text file that a website can send to your browser software. Cookies enable a website to tailor information presented to you based on your browsing preferences. CAVAL Ltd may use cookies to personalize your pages, or to remember you when you register for products or services. If you do not want CAVAL Ltd to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some of the products and/or services at our website. CAVAL Ltd may also use cookies to track your visit to our website. While our web servers may automatically log your IP address, this information does not identify you and you remain anonymous. We do not correlate this information with your personal information.

Links to other companies

From time to time, CAVAL Ltd websites may contain links to and from websites of our partner networks, advertisers or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies before you submit any personal data to these websites.

Changes of privacy policy

We reserve the right to amend or update this privacy policy from time to time without notice, in particular in response to changes in applicable data protection and privacy legislation. Please check this Privacy Policy periodically to inform yourself of any changes. All updates will be published at this website.

In the event there is a major change to the CAVAL Ltd privacy practices, a prominent notice will be posted on our website prior to its implementation. If the change involves the use of your personal information, the notice will contain instructions on how you can opt out of such use.

Contact us

If you have any questions or suggestions regarding our privacy policy, please contact us at info@bookery.com.au.

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